Beginning later this morning, customers will have the option to go paperless with eDelivery from Indiana Farmers Insurance. By enrolling in eDelivery, customers will receive digital notifications when a new invoice or policy documentation is available through their online account. They can choose to receive these notifications via email or text message!
“We are proud of this work as it is focused entirely on the needs and preferences of our members,” said Kim Smith, President and CEO. “They have asked for this type of functionality and we are delivering. And, we are working to provide more tools to make it easier for customers to do business with us.”
Listening to the voices of our customers is important to us, and their requests for these features came through loud and clear.
“Many of our members want eDelivery. It’s faster. It’s more convenient, and it saves some trees,” said Bart Anderson, Vice President of Marketing and Chief Vision Officer. “We’re happy to be able to deliver this for them.”
To sign up for eDelivery and customize alert settings, customers should log in to their account on IndianaFarmers.com, then click Profile, Email and Text Alerts, and select their preferences. These options will be available later this morning.